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NURSING MANAGEMENT April 2009 | Volume 16 | Number 1 25
nurse managers must ensure, therefore, that the
health care offered by their clinical teams, and the
environments in which it is delivered, meet or exceed
public expectation, as well as public strictures on,
for example, cleanliness and safety.
in future, there will be a much greater emphasis
on all healthcare professionals to provide the best,
evidence-informed care for every patient.
Box 1 Challenges for front line healthcare
professionals to meet
Get the basics of health care right first time
and every time.
Work to approved clinical standards according
to local priorities.
Record and publish information about the quality
of healthcare delivery.
Ensure that patients' views about the quality of
the care they have received can affect the funding
of services in the future.
Improve primary and secondary care continuously.
Furthermore, patients with long-term conditions
will be offered personal care plans with individual
healthcare budgets to spend according to their needs.
Clinical teams will need ready access to experts,
either in-house or from universities, to put new
knowledge into practice quickly and to support more
`practice-relevant' approaches to research.
the current emphasis on improving performance,
developing higher level skills, and sourcing and
applying new knowledge to practice is unlikely to
relax, and nurses should be confident that they can
provide person-centered care according to the values
of their profession.
they must also work in partnership with
GPs, community nurses and matrons, and local
community groups, as well as social, education and
children's services, to ensure that patients receive
timely, professional support, information and advice.
after all, true teamwork, in which multiple
sources of skills and knowledge are pooled for
the benefit of patients, can reduce morbidity and
mortality (Borrill et al 2002).
Lord Darzi's career as a
surgeon adds credibility
to his next stage review
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