18 ITadviser Summer 2009
At the Centre � www.ncc.co.uk
As the Benchmark of IT Spending
2009 shows, the pressure on the IT
department has never been greater. 78%
of responding organisations are taking
steps to contain or take out costs and at
the same time improve operational
efficiency! This remains the main driver
for re-appraising how services are
delivered to the user. Additionally, there
is the need to provide access to
information (from anywhere), to ensure
data is secure, to ensure regulatory
compliance and corporate governance,
and to become more sustainable.
Everyone is trying to do more with less
� or more, differently. 76% of
respondents to the Benchmark of IT
Spending 2009 survey stated that there
had been a freeze on the recruitment of
IT staff within their organisation and
delaying or cancelling new IT application
developments was a popular way of
saving costs. Enterprises are searching
for ways to deliver products faster and
more efficiently than the competition, to
reduce risk and to do it whilst complying
with a plethora of government
regulations and legislation.
NCC, along with all of the key
analysts, point to a continuation of this
commoditisation in hardware, storage,
telecommunications and connectivity.
92% of respondents to our survey expect
to be negotiating or reviewing their
contracts with IT suppliers both this year
and next. The result will be more
competition and fundamentally lower
prices for consumers and businesses.
This affordability will continue to change
customer behaviour, which in turn will
impact the enterprise in terms of how it
meets the changing demands and
expectations of its customers and
employees.
This is bringing about a shift in power
from provider to user... users from both
the consumer and corporate perspective.
Technology is now easier to use, more
Benchmark of IT
Spending 2009
now available
intuitive � and rather
than dictating user
behaviour, computers
work the way the user
behaves.
And for the technological
challenges, the integration challenges
and the changing shape of IT services
these considerations are not trivial. The
focus is still on:
l Future desktop strategies
l Integration of virtual and physical
infrastructures
l Cloud Computing
l Risk, compliance and governance
l Security and privacy issues �
particularly in the cloud
l Data and information management �
capture, ownership and value creation.
And then there's the integration of
people, practice and process, which is
arguably even trickier.
Companies looking to survive and
thrive in today's business climate must
begin their evolution � some may call it
the next technology revolution � the
benefits and potential payback are simply
too great to ignore.
The Benchmark of IT Spending 2009 is
available from www.ncc.co.uk or by
calling 0161 242 2121.
ISBN 978-0-85012-950-2
�125 to non-NCC Members
�75 to NCC Members
FREE to qualifying members
This years NCC annual members
conference will be hosted at the
Cumberland Hotel, in Central London on
the 15th October. The theme;
The Future of the IT Department.
The pressure for the IT department to
take out cost and at the same time
improve operational efficiencies remain
the main drivers for re-appraising
service delivery. And all of this coupled
with the business demands to have
access to information, securely, from
anywhere, to anywhere and at all times
ensuring regulatory compliance and
broader governance obligations are
maintained.
Over the next few years the choices
for providing desktop solutions will
never be greater. The traditional rich
desktop will undoubtedly be around for
many years yet but is the writing on
the wall? Companies both in the private
and public sectors are actively
assessing the future for delivering cost
savings, sustainability and business
efficiencies across all areas of the
business.
The proceedings will once again be
under the stewardship of the BBC's
Declan Curry and will feature:
� Thought leadership on the Future of
the IT Dept from Robert Whiteside,
Google's Head of Enterprise
� An analysts view from Phil Everson,
Head of IT Effectiveness form Deloitte
� IBMs, CTO focussing on the
continuing drive for efficiency and cost
containment � and the impact on
organisational culture and
infrastructure
� NCCs launch of the ITDA �
independent assessment of IT service
delivery
� Panel bebate - Future CIO
Leadership & IT Skills
Requirements � including Computing
Magazine, and a panel of leading UK
CIOs
� Closing with Michele Hyron, Chief
Integrator for the 2012 Olympics
The conference plenary sessions will be
complimented by four dynamic work
streams � sponsored by Sage, IBM, CSC
and Infonic these sessions will be build
on the conference agenda and will
further explore the new service models
and the technologies that will shape the
modern business, the new IT
Department and the range of desktop
services that will emerge in the coming
years.
This will be a day full of thought
leadership and opportunities for peer to
peer interaction will conclude with a
drinks and canap� reception.
Free places for members are still
available, to register go to:
http://www.nccmembership.co.uk/
nccconference2009 or email Ian Jones:
ian.jones@ncc.co.uk.
NCC Annual
Conference 2009

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